Help Center
Plans, billing and your account
Plans and credits, billing, team members, and working across sellers and marketplaces.
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Autron plans: Free, Agent and Pro
One product, three rungs — what each plan includes, what it costs, and how the agent and the ad engine work together.
Understanding Autron Agent credits and pricing
How Autron Agent credits work: what a reply costs, which lookups are free, the monthly packs and one-time top-ups, auto-refill, what happens when you run out, and where to manage billing.
Your profile, company and billing settings
Where each setting lives — Settings → Account for your profile and sign-in, Settings → Company for the company name and ID, and Settings → Billing, for company admins, for your plan, credits and invoices.
Inviting your team to Autron Agent
Invite teammates as admins or members, change a role or remove someone from your company, and share one credit balance. Settings → Members is for company admins.
Add another Amazon account or marketplace, and switch workspaces
Connect a second Amazon seller account or a marketplace in another region from Settings → Connections, what Connected and Setup required mean, and how to switch seller and marketplace from the sidebar or by asking.
Emails Autron sends, and how to turn them off
Every email Autron can send you, including ones you didn't set up yourself — the weekly summary, routine reports, the Monthly Business Review and onboarding emails — and how to unsubscribe from or turn off each one.