WhatsApp: link your phone number to Autron

You can message Autron on WhatsApp. Link your phone once from Settings › Integrations, then ask questions, send screenshots, and have your routine reports arrive there — the same agent you use in the app.

Autron's WhatsApp number is +1 617 858 8087, and it appears in WhatsApp as Autron.

Link your phone

1. In the Autron app, open Settings › Integrations and click the WhatsApp row. It reads Not connected.
2. The Connect WhatsApp dialog prepares a message with a one-time code:
   • On a computer, scan the QR code with your phone's camera. WhatsApp opens on your phone with the message ready.
   • On your phone, tap Open WhatsApp.
3. Send the message. Autron replies with a welcome naming the workspace it will answer about, and the row changes to Connected, showing the end of your number.
4. Autron also sends its contact card. Save it, so the chat shows as Autron instead of a phone number.

If neither way opens WhatsApp, open Can't scan? Send the message yourself in the dialog, and send the message shown there to +1 617 858 8087 from the phone you want to link.

Each Autron user links their own phone, and a phone can be linked to one Autron account at a time.

Using WhatsApp

• Ask about your account — spend, sales, campaigns, products — as you would in the app. A long reply is split across several messages.
• Send photos and screenshots. JPEG, PNG or WebP, up to 5 MB, with or without a caption.
• One chat per conversation. Your WhatsApp messages form a chat in the app, marked with the WhatsApp icon in your sidebar. After 24 hours without a message, your next one starts a new chat.
• Carry on in the app. Reply in the app, in that same chat, and the conversation reaches your phone too: your message appears as "You, in Autron: …", followed by the reply. If you haven't messaged on WhatsApp for 24 hours, WhatsApp allows only a short notice with a Show me button; tap it to read the reply.

Autron reacts 👀 when your message arrives, and swaps it for ✅ once it has replied.

Autron answers about the workspace you have open in the app. If you switch workspace there, WhatsApp follows.

If you ask for a change — pause a campaign, adjust a bid — nothing happens without your approval. If the reply shows Approve and Deny buttons, tap one to decide. If it doesn't, the reply explains what it would do and links you to the app; nothing is left waiting there, so ask for the change in the app and approve it there.

Voice notes, videos, documents and locations aren't supported yet. Autron says so and asks you to type your question or send a screenshot.

Routine reports in WhatsApp

Once your phone is linked, you can add it to any routine you own:

1. Open the routine and find Channels.
2. Click Add Channel and choose WhatsApp (it shows the end of your number). Before you link a phone, this reads WhatsApp — connect first.

If you've messaged Autron in the last 24 hours, the report arrives as a normal message — up to two, with a link to the full run in the app when it's longer. Otherwise WhatsApp allows only a short notice — "Your scheduled routine … has finished and your report is ready" — with a Show me button. Tap it and the full report follows.

To ask about a report, reply to that message. Your question goes into that run's conversation, with the report as context.

Disconnect WhatsApp

In Settings › Integrations, click the connected WhatsApp row and choose Disconnect. Autron stops answering that number, routines stop delivering to it, and anything waiting on your phone is cancelled.

Routines that delivered to WhatsApp then show it as Disconnected. If you link a phone again, remove WhatsApp from each routine and add it again to resume reports.

When linking doesn't work

If something else goes wrong, see Get help.

Related

• Email your agent
• Connecting Slack to Autron
• Routines: run your agent on a schedule or from a webhook
• Emails and notifications