Sign in, reset or change your password, and change your email

Sign in

Go to agent.autron.ai/login and choose one:

• Continue with Google.
• Email me a sign-in link — enter your email and open the link we send. It works once, for 24 hours.
• Your email and password, then Sign in.

Use the email address your account was created with. Continuing with Google on a different address creates a separate account. Settings → Account shows, under Security, whether you sign in with Google, a password or both.

New to Autron? Sign up at agent.autron.ai/start instead — see Create your Autron account.

Reset a forgotten password

On the sign-in page, press Forgot your password?, enter your account email and press Send reset link. The link works once and expires after 2 hours. If it has expired, the page says This link has expired and offers Request a new link. You can also skip the password and use Email me a sign-in link.

Change or set your password

Open Settings → Account and find the Security card.

• Change password — enter your Current password, then your New password and Confirm new password. It needs at least 8 characters.
• Set a password — shown when you don't have one, because you sign in with Google or a link. There is no current password to enter.

Change your sign-in email

Your email is how you sign in and where the agent delivers reports. Settings → Account shows it, but it can't be edited there. Email hello@autron.ai with the address you want to use.

Common problems

• "That sign-in link has expired or was already used." Enter your email again for a new one, and check spam if it hasn't arrived within a minute.
• "Invalid credentials." If you usually sign in with Google, use Continue with Google instead.
• You are asked to Connect your ads account, but your team already has. You signed up fresh instead of accepting an invitation, which gave you a company of your own with nothing connected. An invitation opened from that account says You already belong to a company, so email hello@autron.ai to be moved into your team's.
• "You're not part of a company." You have been removed from your company. Ask one of its admins to invite you again; the invitation gets you back in.
• The old dashboard address. app.autron.ai sign-in still works for accounts that use it; new accounts sign in at agent.autron.ai.

Your other details

• Name, phone or picture: Settings → Account. See Your profile, company and billing settings.
• Company name: Settings → Company, which also shows your Company ID. If you created the company, are its admin and are still its only member, you can rename it there. Otherwise the name is locked; contact support to change it.

Adding colleagues

Company admins invite people from Settings → Members. The invitation puts them in your company with your Amazon connections already in place, so they should never sign up separately. See Invite your team.