# Video ads and creatives

Attach a video in chat, have the agent register it with Amazon, and once Amazon has processed it, build a Sponsored Brands video campaign around it. The file limits, landing pages, and why it starts in the app.

**TL;DR:** Attach an MP4, MOV or M4V video in the app's chat (6 to 45 seconds, up to 500 MB, 720p, 1080p or 4K, horizontal or vertical) and ask the agent to register it with Amazon. Once Amazon shows it as Available, the agent builds a Sponsored Brands video campaign around it, which you approve before anything reaches Amazon. A vertical video can only land on a Store page.

URL: https://autron.ai/help/video-ads-and-creatives  
Updated: 2026-10-02  
By: Autron

---

The agent does not have a headline-and-logo creative builder. What it does have is the video route, end to end, in conversation:

1. **Attach the video** to a message, with **+** and then **Add files or photos** in the message box.
2. **Ask the agent to register it** as a creative asset. It uploads the file to Amazon, and the asset comes back as _Processing_.
3. **Ask it to check the asset** a few minutes later. It can list your brands, your registered videos and your store logos, with each asset's status. You want _Available_.
4. **Ask it to create the campaign.** It builds a Sponsored Brands video campaign around that asset and shows you the whole thing to approve before anything reaches Amazon.

A video already registered with Amazon, which the agent lists in step 3, can go straight to step 4.

## Where the ad lands

- **A Store page**, with one to three products. The video can be horizontal or vertical, and the agent asks which Store page and brand logo to use when you have more than one.
- **A product detail page**, with exactly one product. The video must be horizontal.

A vertical video can only run with a Store page.

## Video file limits

The app checks the file before it uploads it, and refuses one outside these limits with the reason:

- **Format:** MP4, MOV or M4V.
- **Size:** 500 MB or smaller.
- **Length:** 6 to 45 seconds.
- **Resolution:** horizontal 16:9 at 1280×720, 1920×1080 or 3840×2160, or vertical 9:16 at 720×1280, 1080×1920 or 2160×3840. The app checks the exact size on MP4 and M4V files only; for a MOV file it checks only whether it is horizontal or vertical.

Amazon can still reject a file that passes these checks. If it does, the agent tells you what Amazon said.

> **Heads up**
>
> **A new video has to be uploaded in the Autron app.** Claude and ChatGPT have no way to send a file to Autron. Once a video is registered and _Available_, a Claude or ChatGPT connection on a paid plan can build the campaign around it.

Sponsored Brands headline creatives and Sponsored Display creatives are still managed on the older dashboard's **Creatives** page. See [The older dashboard](https://autron.ai/help/using-the-older-dashboard).