# Troubleshooting | Autron Help Center

Connections, syncing, sign-in, and campaigns that are not delivering.

URL: https://autron.ai/help/troubleshooting

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Help Center

## Troubleshooting

Connections, syncing, sign-in, and campaigns that are not delivering.

Looking for something else? Browse [all collections](https://autron.ai/help) or search the help center.

[#### Campaigns getting no impressions

The three usual reasons an engine campaign is not being shown — no Buy Box, an ineligible or out-of-stock product, or a target so tight the engine bids too low — and how to check each one.](https://autron.ai/help/no-impressions) [#### Amazon needs to be reconnected

Why Autron's access to an Amazon account lapses, how to tell, the one-minute fix, and what to do when reconnecting does not stick.](https://autron.ai/help/authorization-issues) [#### Data still syncing, or numbers that look behind

How long the first sync takes, why some figures lag Amazon by a day or more even afterwards, and what to check when a number is missing.](https://autron.ai/help/syncing-issues) [#### Sign in, reset or change your password, and change your email

How to sign in with Google, an emailed link or a password, reset a forgotten password, change or set your password in Settings → Account, change your sign-in email, and what to do if you are asked to connect Amazon when your team already has.](https://autron.ai/help/login-and-access)

Still stuck?

### Ask the agent

It reads these pages as well as your account, so it answers with your numbers and can act on the answer. Free to start, no card.

[Ask the agent](https://agent.autron.ai/start)

Other collections

-   [Getting started](https://autron.ai/help/getting-started)
-   [Using the agent](https://autron.ai/help/agent)
-   [The ad engine](https://autron.ai/help/ad-engine)
-   [Plans, billing and your account](https://autron.ai/help/account)
-   [The older dashboard](https://autron.ai/help/older-dashboard)