# Sign in, reset or change your password, and change your email

How to sign in with Google, an emailed link or a password, reset a forgotten password, change or set your password in Settings → Account, change your sign-in email, and what to do if you are asked to connect Amazon when your team already has.

**TL;DR:** Sign in at agent.autron.ai/login with Google, an emailed sign-in link, or your password. Forgot your password? sends a reset link that lasts 2 hours. To change your password, or set one, use Settings → Account → Security. Your sign-in email can't be changed in the app: email hello@autron.ai.

URL: https://autron.ai/help/login-and-access  
Updated: 2026-10-02  
By: Autron

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## Sign in

Go to [agent.autron.ai/login](https://agent.autron.ai/login) and choose one:

- **Continue with Google**.
- **Email me a sign-in link** — enter your email and open the link we send. It works once, for 24 hours.
- Your email and password, then **Sign in**.

Use the email address your account was created with. Continuing with Google on a different address creates a separate account. **Settings → Account** shows, under **Security**, whether you sign in with Google, a password or both.

New to Autron? Sign up at [agent.autron.ai/start](https://agent.autron.ai/start) instead — see [Create your Autron account](https://autron.ai/help/create-your-account).

## Reset a forgotten password

On the sign-in page, press **Forgot your password?**, enter your account email and press **Send reset link**. The link works once and expires after 2 hours. If it has expired, the page says **This link has expired** and offers **Request a new link**. You can also skip the password and use **Email me a sign-in link**.

## Change or set your password

Open **Settings → Account** and find the **Security** card.

- **Change password** — enter your **Current password**, then your **New password** and **Confirm new password**. It needs at least 8 characters.
- **Set a password** — shown when you don't have one, because you sign in with Google or a link. There is no current password to enter.

## Change your sign-in email

Your email is how you sign in and where the agent delivers reports. **Settings → Account** shows it, but it can't be edited there. Email [hello@autron.ai](mailto:hello@autron.ai) with the address you want to use.

## Common problems

- **"That sign-in link has expired or was already used."** Enter your email again for a new one, and check spam if it hasn't arrived within a minute.
- **"Invalid credentials."** If you usually sign in with Google, use **Continue with Google** instead.
- **You are asked to Connect your ads account, but your team already has.** You signed up fresh instead of accepting an invitation, which gave you a company of your own with nothing connected. An invitation opened from that account says **You already belong to a company**, so email [hello@autron.ai](mailto:hello@autron.ai) to be moved into your team's.
- **"You're not part of a company."** You have been removed from your company. Ask one of its admins to invite you again; the invitation gets you back in.
- **The old dashboard address.** `app.autron.ai` sign-in still works for accounts that use it; new accounts sign in at `agent.autron.ai`.

## Your other details

- **Name, phone or picture:** **Settings → Account**. See [Your profile, company and billing settings](https://autron.ai/help/billing-and-profile).
- **Company name:** **Settings → Company**, which also shows your **Company ID**. If you created the company, are its admin and are still its only member, you can rename it there. Otherwise the name is locked; contact support to change it.

## Adding colleagues

Company admins invite people from **Settings → Members**. The invitation puts them in your company with your Amazon connections already in place, so they should never sign up separately. See [Invite your team](https://autron.ai/help/invite-your-team).